Troubleshooting

Privacy Policy

OUR PRIVACY STATEMENT

Protecting your private information is our priority. This Statement of Privacy applies to www.raisedoutdoors.com and Raised Outdoors and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Raised Outdoors include www.raisedoutdoors.com. The Raised Outdoors website is a Digital Media site. By using the Raised Outdoors website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Raised Outdoors may collect personally identifiable information, such as your:

– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number

If you purchase Raised Outdoors’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Raised Outdoors may also collect anonymous demographic information, which is not unique to you, such as your:

– Age
– Gender

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Raised Outdoors’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
Raised Outdoors collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Raised Outdoors may also use your personally identifiable information to inform you of other products or services available from Raised Outdoors and its affiliates.

Sharing Information with Third Parties
Raised Outdoors does not sell, rent or lease its customer lists to third parties.

Raised Outdoors may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Raised Outdoors may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Raised Outdoors, and they are required to maintain the confidentiality of your information.

Raised Outdoors may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Raised Outdoors or the site; (b) protect and defend the rights or property of Raised Outdoors; and/or (c) act under exigent circumstances to protect the personal safety of users of Raised Outdoors, or the public.

Tracking User Behavior
Raised Outdoors may keep track of the websites and pages our users visit within Raised Outdoors, in order to determine what Raised Outdoors services are the most popular. This data is used to deliver customized content and advertising within Raised Outdoors to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Raised Outdoors. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Raised Outdoors website.

Use of Cookies
The Raised Outdoors website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Raised Outdoors pages, or register with Raised Outdoors site or services, a cookie helps Raised Outdoors to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Raised Outdoors website, the information you previously provided can be retrieved, so you can easily use the Raised Outdoors features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Raised Outdoors services or websites you visit.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
Raised Outdoors secures your personal information from unauthorized access, use, or disclosure. Raised Outdoors uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen
Raised Outdoors does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, Raised Outdoors may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Raised Outdoors or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Raised Outdoors, you may opt out of such communications by replying STOP.

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement
Raised Outdoors reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
Raised Outdoors welcomes your questions or comments regarding this Statement of Privacy. If you believe that Raised Outdoors has not adhered to this Statement, please contact Raised Outdoors at:

Raised Outdoors
1221 E buchanan St
Winterset, Iowa 50273

Email Address:
info@raisedhunting.com

Telephone number:
_________________

Effective as of May 15, 2018

Common Questions

Hey there! We hand check each and every nock to ensure proper operation before being shipped. We recommend (before shooting them) to check each nock in the pack. Simply push your nock onto a bow string (without being installed in an arrow) and make sure the string activated switch is down. Twist the battery clockwise until the light turns on, then flip the switch up (the off position) and your ready to go.

Our nocks are designed to have a very snug fit to ensure they don't move around or twist too easily. This comes with some caution though. Installation for most arrows will allow you to simply slide the nock in with minimal pressure and slight twisting. If that won't work, remove the nock, place some bow wax or chapstick on the nock, and slowly twist while pushing the nock home. If you need to use a nock tool, please use one versus using a flat surface to push the nock in.

If that still isn't working, please contact us immediately and we will help you get them to fit or send you a new pack!

We are committed to making a quality product, but sometimes there is variance in the electronics with our nocks. If you have a working nock that won't turn on after only a few shots, remove the nock and unscrew the battery. Push your nock on a string to activate the switch, and twist the battery back in.

If that doesn't work, please contact us right away. We will help figure out the issue or get you replacements!

We get it, sometimes you just happen to order the wrong size or variant of a product and feel hung out to dry. Don't worry though, as long as you can provide us a with a picture of the nocks in good condition as well as the package, we will replace it for you! Just send us an email at contact@raisedhunting.com or click the "Chat" button to the right.

We have a helpful size chart for all the arrows we have tested with our nocks so far. Since our nocks are still new, we are testing as many arrows as possible to ensure proper fitment.

If you own Easton arrows, please advise. Over a large variety of testing with Easton arrows, we have found there is a significant amount of variance from their I.D. from shaft to shaft. Yes it sounds crazy, but even their own nocks have variance in their arrows. If you still want to buy nocks for them, we are happy to help anyway possible, but we are not responsible for any damaged nocks or arrows.

Still have questions? Let us know!